Frequently Asked Questions
Everything you need to know about shopping with ANTA US
What is the standard shipping timeframe for orders within the US?
Most domestic orders are processed within 1-2 business days and typically arrive within 3-7 business days depending on your location.
What is your return policy for performance footwear?
We offer a 30-day return policy for all unworn products in their original packaging. Please ensure tags are attached to receive a full refund.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping outside of the United States?
Currently, this store specifically services customers within the United States. Please visit our global site for international distribution options.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay.
How do I determine my correct size in ANTA footwear?
We recommend referring to our Size Guide located on each product page, which includes a conversion chart for US, EU, and CM measurements.